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Tuesday, November 6, 2007

Why FedEx sucks

I spent the last couple of weeks getting my winning portrait ready to send to the gallery. On Monday, I sent it framed, wrapped in ten layers of bubble wrap and hermetically sealed in cardboard and packing tape, the package liberally sprinkled with "FRAGILE" warning stickers and "GLASS" in fat black marker. I figured an overnight delivery would be safer since fewer people would be handling it and it would pass through the system quickly.
Maybe it was safer than normal, but FedEx managed to break the glass and scratch the print. Never underestimate the inevitability of incompetence.
Lucky for me, the gallery is friendly and is holding a wall spot for me.
Lucky for me, I have a digital file and can reprint, rematte, and reframe.
The opening is at 5 on Saturday. I'll be delivering the print myself. I will not break it.

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1 Comments:

Blogger Mary Lynn said...

I absolutely HATE FED EX! Their drivers are totally incompetent, the 'customer service' is RUDE, and don't even expect them to get back to you to resolve an issue, instead they will blacklist you and refuse to deliver to your house.

They are the worst, I won't buy from a company that only ships fed ex. They should rename their company fed up!

They can't even find an address.

November 5, 2008 12:25 PM  

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